Privacy policy

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Forms

The forms listed below are used on our website. Per form we explain:

    - How we process your data
    - The purpose of the form and the data we gather

    How long is the data stored

    The stored data contains little minimal sensitive information. Because we also want to analyse the data in the future and want to compare them with the data of today, we keep the data indefinitely, unless stated different for a specific form below.

    If wish to have your data removed, please let us know per email, phone or letter.

Form: Contact

Data | When using the Contact form to contact us, we will collect the following data:

- Name
- Email address
- Phone number
- Question/remakr

Purpose | We will process your data in order to answer the question or remark you send us, and if needed contact you.

Analysis | We might use the data to internally analyse our services in order to improve our service.

 

Form: Newsletter subscription

Purpose | We will process your data (Name, Email address) in order to send you periodical mailings

Analysis | We might use the data to internally analyse our services in order to improve our service. We analyse if a sent mailing is read (images are downloaded) and if any of the links are clicked, in order to analyse the succes of the mailing and the information in it.

Unsubscribe | If the unsubscribe link is used in the mailing itself, then your email is added to our unsubscribed-table. We use this table to prevent the mailing system to send you any more mailings.

 

Form: Offer request

Data | When filling out our offer request form, we will collect the following data:

- Name - City
- Email address
- Phone number
- The product for which an offer is being requested

Purpose | We will use the data to further process your request for an offer, and contact you about it.

Analysis | We can use your data for our own internal analysis, our marketing policies and for improving the website, so be can be of better service to you.

 

Formulier: Campaigns

Data | When filling out one of our campaign forms, we will collect the following data:

- First/Last name
- Address, Postal code, City
- Email address

Purpose | We will use the data to further process your request for more information and contact you about this campaign.

Analysis | We can use your data for our own internal analysis, our marketing policies and for improving the website, so be can be of better service to you.

 

Webshop: My Account / Register

Data | When registering for a (webshop) account, we will collect the following personal data:

- Customer type: private individual / company
- If Company: Company name and VAT number
- Invoice address: street, house number, postal code, city, country
- Contact info: name, email address, phone
- Delivery address(es): street, house number, postal code, city, country, title of the address

When you log into your account at a later time, we will also log with which browser/operating system/ip address.

Purpose | We use your data to process your order or request. Or to contact you if any questions arise which need to be answered before processing your order.

Analysis | We can use your data for our own internal analysis, our marketing policies and for improving the website, so be can be of better service to you.

 

Webshop: Placing an order as Guest

Data | When placing an order in our webshop as a Guest, we will collect the following personal data:

- Customer type: private individual / company
- If Company: Company name and VAT number
- Invoice address: street, house number, postal code, city, country
- Contact info: name, email address, phone
- Delivery address(es): street, house number, postal code, city, country, title of the address

Purpose | We use your data to process your order or request. Or to contact you if any questions arise which need to be answered before processing your order.

Analysis | We can use your data for our own internal analysis, our marketing policies and for improving the website, so be can be of better service to you.